The Scrapping Garden

Hello everyone! Once again it is my chance to say hello to everyone and visit with you all for the week. My name is Dyanna, I am the Forum Administrator and the Store Manager at The Scrapping Garden. Actually I pop up in all sorts of places on the site… My official duties are to keep the forums running smoothly and to keep the store running smoothly and our customers happy. So anytime you have a problem, or question, please don’t hesitate to contact me at dyanna@scrappinggarden.com

A quick run down of some of my duties… In the forum I keep an eye out for unwanted spam messages and quickly delete them. It is my job to send infractions out to members that break any of the rules we have at TSG. I also keep the threads pruned and move posts to appropriate threads if they are put in the wrong spot. I moderate all threads and keep an eye out for any member that needs help. If I cant help I sure try to find someone who can. I also browse the gallery looking at all our members wonderful LO’s. I try to comment as often as possible. As the TSG Store Manager it is my job to get all the kits our fantastic designers make into the store twice a week. The designers submit forms with all the info about their new kits and I go thru every form watching for typographical mistakes or any other type of error. I add the html coding that makes the kit description show up in the store. Then I check every zip and preview link to make sure they are within the size guidelines. To make it easier on our members who are on dial up or slower connection speeds we make sure every zip file is as close to 20MB as possible, and we keep every preview under 125KB. When I have checked all of that I make sure every zip and preview links up with the proper kit. Then I adjust the pricing to 25% off for the first 2 days and then the kits are activated and an email is sent to Robin who then does the Store Newsletter. This is done twice a week every week. Sometimes the designers give me a break and only submit a few kits, but sometimes they get in a designing spree and I get deluged with new kits… At times like that I am very busy. Today I managed to get 7 new kits ready for the store on Tuesday. Tomorrow will probably be another busy day as I am sure a few more new kit submission forms will come to my email over night.
If anyone has any questions about how something works at TSG, or a question about me, please ask. It will give me something to blog about. Tomorrow I will tell you all a little more about me…